Acceptance of Terms
By browsing our website, requesting software engineering consultations, submitting RFPs, or executing a Statement of Work (SOW) with Friendsware Solutions, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Service.
If you are entering into this agreement on behalf of a company, enterprise, or legal entity, you represent that you possess the legal authority to bind that entity to these Terms. If you do not possess such authority, you must not access or utilize our services.
Services, Quotations & Statements of Work
Friendsware Solutions provides custom software engineering, AI/neural network pipeline integration, SaaS product development, cloud infrastructure architecture, and technical consulting services.
All formal quotes and estimates provided via website forms or direct consultation are valid for 30 calendar days unless explicitly stated otherwise in writing.
Specific project deliverables, milestone timelines, payment terms, acceptance criteria, and SLA guarantees are formalized in mutually executed SOWs.
Intellectual Property & Ownership Rights
We respect intellectual property rights and provide crystal-clear ownership guarantees across all client engineering projects:
Upon complete settlement of all agreed invoice milestones, 100% of custom source code, design assets, and architecture created exclusively for the client becomes the sole intellectual property of the client.
Friendsware retains ownership of proprietary underlying boilerplates, utility libraries, and reusable internal tools, granting clients a perpetual, royalty-free, non-exclusive license to utilize them within the delivered software.
All brand logos, website copy, visual graphics, trademarks, and documentation on friendswaresolutions.com remain the exclusive copyrighted property of Friendsware Solutions.
Permitted Use & Prohibited Conduct
When accessing our digital infrastructure, client portals, APIs, or website, you agree not to:
- Engage in unauthorized penetration testing, port scanning, DDoS attacks, or vulnerability fuzzing against our public servers without prior written authorization under our Security Disclosure program.
- Scrape, reverse engineer, decompile, or harvest proprietary algorithms, visual assets, or contact directories using automated bots.
- Introduce malicious payloads, malware, worms, trojans, or ransomware into any project repository, staging environment, or communication channel.
- Misrepresent your identity, affiliation, or enterprise credentials when requesting technical proposals or executing commercial agreements.
Limitation of Liability & Warranties
To the maximum extent permitted by applicable governing law, Friendsware Solutions provides website content, preliminary estimations, and consultation demos on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied.
Governing Law & Dispute Resolution
These Terms and any non-contractual obligations arising from them shall be governed by and construed in accordance with the laws applicable to our primary operational entity, with due regard to regional client jurisdictions (United States, Pakistan, United Kingdom, and Qatar).
In the event of any dispute, claim, or controversy, the parties agree to first seek informal resolution in good faith for a period of not less than thirty (30) days before initiating formal arbitration proceedings.
Legal Contact & Inquiries
For questions concerning these Terms of Service, Master Services Agreements, or partnership contracts, reach out to our legal department: